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Silver Fern Farms
After your order arrives
My meat looks slightly grey inside the pack and not its normal red colour – is this normal?
Why does my meat sometimes have an odd scent once opened?
How can I tell if my meat arrived in good condition?
Returns and Exchanges
I have received the wrong products in my box – what should I do?
Do I need to be home the day my shipment arrives?
How long will it take for me to receive my order?
Can I change an existing order?
My order is late – What do I do?
When will my order ship?
Where do you deliver?
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